söndag 25 september 2011

Advancements in Speech Recognition Set to Improve IVR


Advancements in Speech Recognition Set to Improve IVR As much as we like automated systems, we also like to use voice to move through steps and complete interactions. This recent Plum Voice blog focused on the advancements in IVR , thanks to improvements in speech recognition. Increases in computer processing speeds have enabled speech recognition developers to create more natural, accurate speech recognition software. Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com....[Read the full article]